FAQs

Why sell by auction?

Our auctions attract a wide range of trade & private buyers and offer the best possible exposure to potential buyers. We can advise on the best auction for your items and if necessary, store the items until the auction. We make the selling process as simple and stress free as possible. Our commission rate are amongst the lowest in the country with prompt pay out, with a fully itemised statement.

 

How do I know if the items I have are suitable for one of your auctions?

You are welcome to bring any items along to the Auction Room (Monday – Tuesday 9am – 5pm); where there will be staff available to assist and advise. For larger goods or quantities of items we will come to your home. Alternatively, email photographs to us and we will give you an idea of the item’s value. 
We recommend that you contact us in advance to ensure a valuer is available.

 

Can I put a Reserve Price on my items?

We are happy to discuss and agree a reserve price on your items, this being the lowest figure you would expect with the potential to achieve more.

 

What about New furniture?

We welcome entries of new furniture from manufacturers and retailers looking to dispose of end of lines or overstocked items.

 

What do I have to do to enter an item into an auction?

You can bring items along to our auction room during our acceptance times (Monday – Tuesday 9am – 5pm) (Other times by arrangement). If you are unable to deliver your goods to us, we can arrange collection on your behalf.  Prior to bringing entries to us please contact us in advance to discuss your items and to enable us to advise you on which of our forthcoming auctions would be most suitable.

 

Will my item be catalogued?

All entries into our auctions appear in our catalogue. The lots also appear on our website, enabling them to be viewed worldwide, so enabling maximum viewing potential.
All auctions are open for public viewing on the evening prior to the auction between 3.00p.m. – 7.00p.m as well as one hour before the start of the auction.

 

How soon will I receive payment?

We will send a BACS payment to you normally within 10 days of the auction. We will also send a statement detailing the prices achieved and charges.

 

What happens if a lot doesn’t sell?

If an items does not sell we can arrange for it to be offered in the next suitable auction.